What’s the problem?
Come with me through an intriguing tale of mystery, drama and political intrigue.
A sole consultant, working alone in candlelight at the dead of night, away from the watching eyes of the crownsguard.
Find out how he saves the day and creates for a bespoke complaints management system to allow his client to centralise their data and comply with GDPR.
What’s the problem?
The client was aware of all of the above, as was their entire internal complaints and disputes team. They had no capacity within their internal IT team to plan or approach the problem, and no software they had found mapped up with their internal use cases.
The client was a non-profit, and I waived my fee to help them.